Last updated: July 2026
At WiggleTails, we are committed to delivering your pet products quickly and safely. Please read our shipping policy carefully.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding US public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | $4.99 |
| Expedited Shipping | 2–5 business days | $12.99 |
| Free Standard Shipping | 5–10 business days | FREE on orders $50+ |
Where We Ship
We currently ship to all 50 US states. We do not ship to PO Boxes, APO/FPO addresses, or US territories at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your order on our Order Tracking page. Please allow up to 48 hours for tracking information to update.
Shipping Carriers
We ship via USPS, UPS, and FedEx depending on your location and the size of your order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@wiggletails.store. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. WiggleTails is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@wiggletails.store — we will do our best to update it before shipment.
Delays
While we strive to meet all estimated delivery times, delays may occur due to high order volume, carrier issues, or weather conditions. WiggleTails is not liable for shipping delays outside of our control.
Questions?
Contact our customer support team at support@wiggletails.store — we're available 24/7 to help.